What is Digtital Era Governance ?
NPM is DEAD .....LONG LIVE THE DIGITAL ERA
Digital ERA is BASICALLY based on three factors a very new concept which came up recently at the early 21st century
1. INTEGRATION
2. NEED BASED HOLISM
3. DIGITALISATION
WHY did NPM die ?
1. NPM was diluting the PUBLICNESS character of PUBLIC ADMINISTRATION
2. THe State became REDUCTIONIST in nature
3. There was GENERICNESS in administration
With change in the world dynamics ,,the need to check terrorism , financial unviability , environment pollution , grave financial crisis , and many other no of things came up...the Govt started taking up the functions which it had shredded earlier ...
e.g. After the 9/11 attcks the Govt retook the responsbility of security at airports ...which rested with the private player earlier....
it was realised that the GOVT is responsible to the needsa of the people ...nd customer oreinted approach wont help ...it had to b more responsible to the downtrodden.,, marginalised , poor,,,,this it felt cud b done thru INTEGRATION...it had to integrate the activities of the public nd private ..while it was responsible to the PUBLIC responsibilities it needed to hav an vigilant eye over the activities taken by the PRIVATE PLAYERS by creating a CRITICAL LINKAGE..since everything was meant for the citizens...!!!
in this regard it had to take up IMMENSE CHALLENGE nd A COMPLEX JOB ,,,!!
in order to take up this RESPONSIBILITY it must be very much EMPOWERED and EFFICIENT..!
with help of IT sector .,,by DIGITALISATION of all it affairs it cud easily access to the various files nd documents of interest and take QUICK DECISIONS within hours which wud hav otherwise required DAYS or even MONTHS to b forwarded ...!!!
So through ...INTEGRATION , NEED-BASED HOLISM and DIGITALISATION..it can take up the task to achieve PUBLIC PURPOSE..!!
Note -- DIGITAL ERA GOVERNANCE and e-Governance are tow different concepts...for Digital ERA governance to succeed we need e-Governance